ENTER CODE: 2021 - BUY 2 OR MORE ITEMS AND GET 10% OFF ENTIRE. ORDERS MAY BE DELAYED IN DELIVERY BECAUSE OF THE PANDEMIC SITUATION IN EACH COUNTRY
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FAQs

Frequently Asked Questions

If you can’t find the answer to your question on this page, please contact our Customer Care Team at support@allezyshirt.com

Orders

 

DO I HAVE TO PLACE MY ORDER ONLINE?

We sell our amazing trending inspired styles online only. Unfortunately we do not have a catalogue and we can’t take orders over the phone.

 

CAN I MAKE CHANGES TO MY ORDER?

We process all orders super-fast so that we can get your goodies to you as quickly as possible. You can amend your order as many times as you like before you click CHECK OUT. After this point you will be unable to make amendments.

 

CAN I CHANGE MY DELIVERY ADDRESS?

Sadly as we process orders so quickly we are unable to amend your delivery address once your order has been processed. If you have any concerns about your delivery address, please let our team know via email at support@allezyshirt.com

 

WHAT CURRENCIES DO YOU ACCEPT?

Your order will always be converted into pounds (USD) by your bank.

 

Shipping

The tracking system shows that the package was delivered to its destination, but the buyer claims they did not receive the package.

We do not offer refunds or reprints for orders marked as delivered. Customers can contact  their carrier (i.e., USPS/ UPS, DHL, etc.) for exact details on the delivery, including GPS location.

The package has been "in-transit" for more than 30 days.

For lengthy delays like this, we will credit back to your wallet. Or, if the customer prefers, we will reprint and reship the item.

Please note that AllezyShirt's refund policy will not apply in the case of any force majeure event. We will provide official notice in this event.

The package was delivered to the incorrect address.

If the package has arrived at a location different from the recipient address, we will credit back to your wallet. Or, if the customer prefers, we will replace the item.

Please note that AllezyShirt's refund policy will not apply in the case of any force majeure event. We will provide official notice in this event.

The package was returned to the sender because an invalid address was provided.

We do not offer replacements, refunds, or credits for invalid address entry.

The package was returned to its sender but the address was valid and correct.

We will be happy to replace and reship the order that was returned to its sender.

The post office provided a notice that the package was lost in the mail.

We will be happy to replace and reship the order that was lost in the mail.

 

Received Items

The item received is incorrect or defective.

For incorrect or defective items, we can either credit the base cost to your AllezyShirt wallet or, if the customer prefers, we can ship them a new order.

 

Please note:

  •   Detailed photos are required for quality control purposes. 
  •   Issues must be reported within 30 days from the delivery date to qualify for credit or replacement.
  •   We do not allow modifications to replacement items.
  •   AllezyShirt's refund policy will not apply in the case of any force majeure event. We will provide official notice in this event.

 

The order arrived with one or more items missing.

 If an order arrives with a missing item, we will gladly ship out the missing piece. Please note that detailed photos are required for quality control purposes.



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    Size Chart
    Size Length (in) Width (in)
    S 27.5 18
    M 28.75 20
    L 29.75 22
    XL 30.75 24
    2XL 32 26
    3XL 33 28 
    4XL 34 30
    5XL 35 32