Your satisfaction is our #1 priority. For any defective products, send us an e-mail at firstname.lastname@example.org for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.
- Design error: wrong design compared to information provided by customers on our site.
- Bad quality: blurry image/print.
- Damage during shipment.
What should you do? Contact us within 20 days since you get your items and provide us necessary informations:
We do not process a refund/reprint in the following cases:
We do not offer exchanges/returns for size unless it is our fault for sending the wrong-size items. For other reasons like sewing or printing problems, we will take care of them all for you. Please contact us first and we will guide you through the steps. Please do not send your purchase back to us unless we authorize you to do so.
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